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Privacy Policy

Last Updated: June 11 2023

Introduction

Welcome to Zuni! At Zuni, we are committed to protecting your privacy and providing a safe and secure environment for our users. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our instant translation services. It also describes your rights and choices regarding your personal information.

By accessing or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

1.1. Personal Information

When you use our services, we may collect personal information that can be used to identify you, such as your name, email address, and contact details. We collect this information when you create an account, contact our support team, or otherwise interact with our services.

1.2. Usage Information

We may also collect information about how you use our services, such as your IP address, device information, browser type, and operating system. This information is collected through the use of cookies and similar technologies. For more information, please refer to our Cookie Policy.

1.3. Translation Data

To provide our instant translation services, we may collect and process the text or documents you submit for translation. This data is used solely for the purpose of providing the translation services and is not stored or used for any other purposes.

2. How We Use Your Information

2.1. Providing and Improving Our Services

We use the information we collect to provide and improve our services, including customizing translations, optimizing performance, and enhancing the user experience. We may also use your information to communicate with you, respond to your inquiries, and provide customer support.

2.2. Legal Compliance and Protecting Our Rights

We may use your personal information to comply with applicable laws, regulations, and legal processes. Additionally, we may use your information to protect the rights, property, and safety of Zuni, our users, and others.

2.3. Aggregated Data

We may anonymize and aggregate the data we collect for statistical and research purposes. This aggregated data does not identify you personally and may be used for various purposes, such as analyzing usage patterns and improving our services.

3. How We Share Your Information

3.1. Service Providers

We may engage third-party service providers to assist us in providing our services or to perform certain business functions on our behalf. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2. Compliance with Law

We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government investigation, or subpoena.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your personal information.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. If you close your account, we will delete or anonymize your personal information, unless we are required to retain it for legitimate business purposes or to comply with applicable laws.

5. Your Rights and Choices

5.1. Access, Correction, and Deletion

You have the right to access, correct, or delete your personal information held by us. You can do so by logging into your account or by contacting us at hello@zuni.co. We will respond to your request within a reasonable timeframe.

5.2. Marketing Communications

If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the communication or by contacting us at hello@zuni.co. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to our services.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

Zuni is based in the USA and operates globally. Your personal information may be transferred to and processed in countries other than your own. We will ensure that any such international transfers are made in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to delete such information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you an email notification. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@zuni.co. We will do our best to address your concerns in a timely and appropriate manner.

By using our services, you agree to be bound by the terms of this Privacy Policy.

Thank you for choosing Zuni!

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